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Postal Uniform Mart is proud to offer our No Risk Shopping Policies.
--Products--
What
kind of quality can I expect?
All of our items are first quality. There are no seconds.
Do
the products meet regulations?
All of our items are guaranteed to meet U.S. Postal regulations.
--Shipping--
How
much do you charge for shipping?
Shipping is free of charge!
How
long will it take to receive my order?
All orders for uniforms in stock are shipped the day received except orders requiring
alterations, which will be shipped in 48 hours. We gladly answer questions on availability and shipping. ALL ORDERS
ARE SHIPPED PRIORITY MAIL.
Can
I have an order shipped to my P.O. Box?
Yes.
Can
I ship my order to a different address?
All orders are shipped to your home or work address. Exceptions
can be made for vacations.
--Payment--
Which
credit cards do you accept?
Visa, MasterCard, Discover, and Postal Visa Cards are accepted,
as well as debit cards, which bear the Visa or MasterCard
logo. Regretfully, American Express is not accepted.
What
happens if my order exceeds my allowance?
If your order exceeds your allowance, please include check,
money order, or credit card information for payment of remaining
balance.
Why
was I charged sales tax on my purchase?
State tax is applied to Indiana residents on any items not
purchased on your postal allotment.
Note:
Please add your Social Security number with all payments.
--Returns,
Exchanges, and Cancellations--
Can
I return an item that is damaged, defective, or I just don't
want?
Items not worn or washed are accepted for exchange or refund
for up to 60 days. (Uniforms altered in any way are not returnable.)
What
happens if the item I ordered is not available?
Items not available when ordered will be shipped as soon as
possible, which is usually within 14 days.
Can
I cancel my order?
Yes, you can, as long as the item has not been shipped. If
the order has already been shipped you can refuse shipment,
and you will be credited upon our receipt of shipment.
I
canceled my order, but I haven't received a credit yet. How
long do credits take?
We submit all requests for credits within 24 hours of receipt;
however, it may take 35 business days for you to receive
your credit. You should see this on your next credit card
statement or the following one, depending on where you are
in your billing cycle. All credits to your Postal Visa Card
are submitted within 24 hours.
Note:
Please add your Social Security number with all exchanges.
--Other
Notes--
To
receive your uniforms as soon as possible, order in advance.
We will ship on your anniversary date.
Please remember to activate your debit card before ordering.
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